HP's promised hot new tablet product, the TouchPad, has turned in an instant into an embarrassing fire sale flop. The company's TouchPad liquidation sale, selling 16GB units for $99 and 32GB for $149 is attracting buyers, but hurting the brand and leaving many questions unanswered.
HP has said it will discontinue support of the TouchPad and its WebOS system, potentially impacting many who buy the fire sale product at a loss for service and updates in the future. Already on Saturday, with so many units sold in a flurry as retailers across the world slashed prices, the company's call center blew up.
They got TouchPad's at a discount, but what price will they really pay?
Demand of callers with questions and service needs was more than the unit could hand and its online database spun with errors as at the IT company's server designated to handle TouchPad sales and service was overwhelmed.
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